It is recommended to remove all previous office suites from your machine before starting your install of Office 2021 Pro Plus. Please see the blog post "how to remove office versions from your machine" for full instructions.
It is also recommended to uninstall office 365 free trial that is on most machines. This is normally located on the start menu titled "office". This is an online version and many customers are confused thinking this is your product purchased. Right click on the office icon on the start menu then click uninstall.
Click the below link
If you get the message "the link was blocked because it can harm the pc" please proceed and click "keep" or use the Firefox browser to download. Chrome and Edge have started to auto block certain file types. Official Img files from Microsoft will not harm your pc.
The link will auto-start a download which should download to your downloads folder.
The download is 4.4GB and the speed of the download will depend on your broadband speed and the load on the Microsoft servers. On a good connection and normal load on server the download should take between 15/30 minutes.
Once the download has completed the file should be in your
downloads folder. Go to your downloads folder and double click on
ProPlus2021Retail.img file this should bring up the screen below
If the downloaded file does not open to the above screen, please use method 1 from the below link to open the downloaded img file.
Double click on “setup” and the following screen will appear
Then depending on the speed of your machine after a few
minutes the screen below will appear
Let the office suite install, this process should not take
more than 15/30 minutes. Please wait till you receive a message that office is
now installed. The Office install will not complete until the below screen appears,
please do not restart your machine until the installation has completed.
We recommend you then click close and restart your desktop/laptop. Once restarted you will then see your office suite apps available in the windows start menu. Please do not go to the “office” folder this is normally an office 365 folder not office 2021.
If you cannot see the new office apps do a search for an office app e.g. “word”, in the search bar next to the start button. Select word if the activation screen does not appear when opening go to FILE in the top toolbar then ACCOUNT make sure the office version is office 2021 (if this lists a different version remove this office version)
Open an office app and you will be faced with the below screen. If you do not see this screen, you will not be opening office 2021 Pro Plus – you will need to remove this office version.
Copy/paste the product key supplied in your order email and follow the prompts. Once the activation of the product has completed you will then have a full, genuine Office 2021 Pro Plus suite installed and ready to use.