For all inquiries, please email support at [email protected].
Our support services are exclusively online, as we do not provide phone support. Our dedicated team of technicians diligently monitors the EcoKeys inbox around the clock.
Our support team is dedicated to providing timely and effective assistance, with a guaranteed response to any email within 30 minutes during business hours. Business hours are Monday through Friday from 9am to 8pm and Saturday and Sunday from 10am to 5pm (all times in UK time).
Don't forget to check your junk/spam folder for our replies.
If you have not received your order information email, please refer to our blog post on the topic at https://ecokeys.co.uk/blog?p=not-received-an-order-email-from-ecokeys
In addition to our support services, we also offer a range of helpful articles on our support blog, covering topics such as Windows 10/11 and Microsoft Office suites 2021/2019/2016. Visit us at https://ecokeys.co.uk/blog for more information and potential solutions to common issues.
Email: [email protected]
