Cookie Policy

This Cookie Policy explains how EcoKeys uses cookies and similar technologies when you visit ecokeys.co.uk, what they are used for and how you can control optional technologies.

Last updated: 16 August 2026

1. What are cookies?

Cookies are small pieces of information that websites can store on your device. They are commonly used to enable website functions, remember choices, maintain sessions and provide security.

Similar technologies may also store or access information on your device. This can include browser storage, scripts and other technologies used by website services.

2. How EcoKeys uses cookies

EcoKeys uses essential cookies and similar technologies where necessary to operate and secure our ecommerce website.

These technologies may support:

Website security.
Your shopping session.
The shopping basket and checkout.
Customer account functionality.
Fraud prevention and protection.
Remembering cookie preferences.

Some optional functionality, such as customer-review features, may also use functional storage technologies.

3. Cookie categories

Essential cookies

Essential technologies are used where necessary for the website to operate securely and provide functions requested by the visitor.

They may include technologies required for security, shopping sessions, checkout, customer accounts and remembering your privacy choices.

These cannot be disabled through the EcoKeys cookie-preference controls where they are necessary for the website to operate.

Functional cookies

Functional technologies support optional features and may help improve how particular website functions operate.

EcoKeys currently uses Fera for customer-review functionality. Fera may use browser storage for caching, performance and review-related functions.

4. Cookies currently observed on EcoKeys

The following cookies were identified during our review of the live EcoKeys website on 16 August 2026.

Cookie	Category	Purpose
`bc_consent`	Essential	Records cookie/privacy consent information used by the website's consent system.
`ecokeys_consent_choices`	Essential	Stores the cookie-category choices selected by the visitor.
`ecokeys_consent_saved`	Essential	Records that the visitor's cookie preferences have been saved.
`SF-CSRF-TOKEN`	Essential	Security technology used to help protect website requests against cross-site request forgery.
`SHOP_SESSION_TOKEN`	Essential	Maintains the shopper's website and ecommerce session.
`Shopper-Pref`	Essential / preference	Stores shopper or storefront preferences required during use of the ecommerce website.
`STORE_VISITOR`	Essential	Supports visitor and storefront session operation.
`Fera.geo`	Functional	Fera-related geographic/cache information used to support customer-review functionality and improve the relevance or performance of review content.

5. Fera Reviews

EcoKeys uses Fera to provide customer-review functionality.

Fera states that it may use cookies or browser storage for purposes including caching, improving widget performance, remembering review-related sessions and using geographic information to show review content that is more relevant to the visitor.

Some Fera functionality is optional and is therefore treated as functional technology where appropriate.

6. Analytics

EcoKeys does not currently use Google Analytics.

If analytics technology is introduced in the future, this Cookie Policy and the EcoKeys cookie-preference controls will be reviewed and updated before the technology is used where this is required by law.

7. Advertising cookies

EcoKeys does not currently use advertising cookies for behavioural advertising, tracking or profiling on this website.

If advertising or tracking technology is introduced in the future, we will update our cookie information and request consent where required before non-exempt technologies are activated.

8. Managing your cookie preferences

You can manage optional EcoKeys cookie preferences using the Cookie Settings link in the footer of the website.

The preference controls allow you to accept optional technologies, reject non-essential technologies or choose the categories you wish to allow.

Essential technologies required for website security and core ecommerce operation cannot be disabled through these controls.

Changing your mind: you can return to Cookie Settings at any time to review or change your optional preferences.

9. Browser controls

Most web browsers also allow you to view, delete or restrict cookies through the browser's privacy settings.

Blocking essential cookies through your browser may prevent parts of EcoKeys from working correctly, including account, shopping basket or checkout functionality.

10. Changes to this Cookie Policy

We may update this Cookie Policy if the technologies used by EcoKeys change, if new services are introduced or if applicable legal requirements change.

The date at the top of this page shows when this policy was most recently updated.

Questions About Cookies?

If you have a question about cookies, privacy or the way EcoKeys handles personal information, contact our Support Team.

Email: [email protected]